Privacy Policy

Easy Home Services (EHS) · Last updated: 20 October 2026

The short version

EHS has no accounts and no sign-up, sets no cookies for visitors, shows no ads, and uses no advertising or analytics trackers. We do not collect your phone number, location, or contacts. You contact experts directly by phone or WhatsApp — those calls and messages happen outside the app, between you and the expert, and we cannot see them. The only information we keep is what you choose to type on our website, plus anonymous counts such as Call and WhatsApp taps and reports sent from the app — all described below.

The Android app on Google Play

The Easy Home Services app on Google Play is our own Android app and connects only to our server. It asks for no permission except internet access: it does not use your camera, microphone, location, contacts or files, it does not send you notifications, and it contains no advertising, analytics or crash-reporting software. In the app you never type anything we keep: there are no reviews, and reporting an expert means picking a reason from a list: the report holds only which expert and the reason you picked. This policy covers both the app and our website.

What stays on your device only

Your preferences — language, saved experts (the Saved tab), and recently viewed services — are saved on your own device, along with a cached copy of the directory so the app opens fast. We never receive any of this, and it is deleted if you clear the app's data or browser data, or uninstall the app. The app opts out of Android backup, so none of this is copied anywhere; it stays on your phone.

What is stored on our server

Reviews. Reviews are not open at the moment, on the website or in the app, so nothing you write is shown publicly. If we open them later, this policy will say what is stored and shown.

Reports. On our website, if you report an expert, we store what you wrote and, if you choose to give it, your name. In the app, you pick a reason from a list: we keep which expert and the reason you picked, nothing about you. Reports are seen only by the Easy Home Services team, are never shown publicly, and are kept only as long as needed to investigate.

Anonymous demand counts. When someone taps Call or WhatsApp, we count the tap — which expert, which service, which city, whether it was a call or WhatsApp, and the time — so the app can show which services people ask for most, and so we know how many customers contact each expert. No name, phone number, or other identity is attached to these counts; because they cannot identify anyone, they are kept as statistics without a time limit. We count the website's install popup the same way: whether it was shown, tapped, installed or closed, with the phone type, language and city, and nothing that identifies you.

Deleting or correcting your data

This applies to the Easy Home Services app on Google Play (by Futuristic Technologies PK) and to the website. To have your data deleted or corrected:

  1. Email easyhomeservicespk@gmail.com with the subject "Delete my data", or message us from the app's Contact section (WhatsApp or email).
  2. Tell us what to remove or fix: a report you sent, or an expert listing. Mention the expert's name and service so we can find it quickly.
  3. We delete it from our database and confirm by reply, usually within a few days.

What is deleted: the report you ask about — name and text — or the listing. What is kept: nothing that identifies you. The anonymous tap counts contain no name or number, so there is nothing personal in them to delete. Your language and saved-expert choices stay on your device, and we never receive them. They are removed by clearing the app's data or browser data, or by uninstalling the app.

You can also ask at the same address what, if anything, we hold about you.

What we never collect

Your phone number, your location, your contacts, the content of your calls or chats with experts, or any payment information — EHS takes no payments.

How your data is protected

Every connection to EHS is encrypted (HTTPS), and the information described above is kept in a locked-down database that only the Easy Home Services team can access.

To stop abuse, our server keeps the internet address of a device in its memory for about one hour, only to limit repeated taps, reports and admin logins. It is never saved to our database.

Cookies

Browsing EHS sets no cookies. A single login cookie exists only for our own admin team's dashboard and is never set for visitors.

Service providers we rely on

Our application runs on Render (hosting, delivered through the Cloudflare network) and our database runs on Supabase. They process the information described above on our behalf and may keep standard, short-lived server logs (such as IP address and page requested) as virtually every website's infrastructure does; we do not use these logs to identify visitors. Everything the app and website load comes from our own server or is built into the app, so when you open EHS your device talks only to us. We do not sell personal data and do not share it with anyone for advertising.

Experts listed in the directory

The experts shown in EHS are local service providers. Some registered with us directly; others were added from business contact details that the business had already made public. Their business information — name, phone number, service category, area, experience, photo, and customer reviews — is published so customers can reach them. Identity documents provided for the ✔ Verified check (such as CNIC) and our internal notes are never published and are used only for verification. Any expert can have their listing corrected or removed promptly by contacting us.

Children

EHS is a general-audience directory of home services, is not directed at children, and we do not knowingly collect information from children.

Changes

If this policy changes, the updated version will be posted at this address with a new date.

Contact

Easy Home Services is a product of Futuristic Technologies PK, Peshawar, Pakistan (the developer named on Google Play).
Privacy questions or removal requests: easyhomeservicespk@gmail.com, or the app's Contact section.